2026-10-01
NOVA: a new website and bespoke reservation system
A modern website that reflects NOVA Polish Restaurant’s atmosphere, with a bespoke reservation management system and automated communication with guests.
Read moreNexOps projects
Selected websites, online solutions, systems and automations delivered for businesses, creators and institutions.
Not every project can be described in detail, but every entry shown here represents work we have carried out.
2026-09-06
SoundPulse and The Octave of Learning: sales and booking
One client ran two businesses, each with a different sales process. For SoundPulse, we connected package purchases, payments, session bookings, forms and customer emails. Customers can buy and book without the owner having to arrange each session manually. For The Octave of Learning, we added sales of digital and physical products to the existing website, with automatic delivery of materials and access instructions. The owner can add new products without developer support.
2026-08-28
Reducing delays in a UK manufacturing plant
A manufacturing improvement project that reduced lead time from more than five days to under two, without new machinery, software or capital investment.
Read more2026-08-02
An AI assistant for company knowledge and routine requests
Staff were looking for answers across documents, emails and individual colleagues. Routine requests also had to be passed between teams manually. We built an internal AI assistant that answers questions from the company knowledge base and shows the sources it used. Updates to the knowledge base and the routing of straightforward requests were automated. Around 70% of routine request triage is now handled automatically. New staff reach working independence in days rather than weeks.
2026-07-20
NexOps Operator: an AI assistant for client emails
An email assistant for Gmail and Outlook 365 that reads the conversation, drafts a reply and checks it before the user reviews and approves it.
Read more2026-06-10
Biuro Detektywistyczne TRAP
2026-05-20
Just Vitality Clinic: a new website and complete clinical system
A website delivered to the client’s brief and design vision, alongside a complete bespoke clinical management system built around CQC requirements, medical-data privacy and security.
Read more2026-05-20
Mendes Investigation
We built a bespoke analytical tool for working with information from several sources. The tool was designed around the client’s working process and specific requirements.
2026-04-18
Fewer picking errors at a Leeds distribution centre
Warehouse layout changes, a simple scanning system and daily stock checks reduced picking errors by 40% and weekly reconciliation from eight hours to three.
Read more2026-04-05
Faster invoicing and quote follow-up for an electrical contractor
Digital job sheets and automated quote follow-up helped an East Yorkshire electrical contractor reduce invoicing time from nine days to three.
Read more2026-03-20
Clearer tasks and company knowledge in Microsoft 365
A professional services firm had documented its processes, but quality checks were still being skipped and time records were submitted late. Junior staff also depended heavily on senior colleagues for routine information. We reorganised how the business used Microsoft 365. Tasks now guide staff through the required stages, and company knowledge is easier to find and use independently. Process compliance rose to over 80%, administrative work was reduced and junior staff became more self-sufficient.
2026-02-20
Insight Investigations
We built an application to support searches for specified individuals using limited information and available online signals. It organises fragmented information and helps focus further analysis.
2025-10-11
Hull City Council
A bespoke system for housing-related work. It brings the relevant information together so users can manage it in one place.
2025-09-15
North Yorkshire Police
An analytical tool that brings information from several databases into one view. AI-assisted analysis helps users work with that information.
2025-09-10
An order and production system for a digital printing business
A digital printing business needed one place to manage orders, production, quality checks, billing and customer updates. We built a system that takes each order through those stages, sends the required information to accounting and updates customers when important statuses change. Manual handling per order fell from around 15 minutes to about five. Calls asking for order updates dropped by roughly 70%.